LEGAL REFERENCE

cbtf7 par aapki raaz-dari hum ki priority hai

Jab aap cbtf7 mein account kholte ho aur JazzCash, Easypaisa, SadaPay ya Raast se deposit karte ho, to aapki personal information surkshit rehti hai. Hamara privacy policy saf...

Data encryption sab transactions parLocal Pakistan qanoon ke mutabiqAapka consent har time laazmi
cbtf7 cbtf7 par aapki raaz-dari hum ki priority hai

Aapki personal information hamari nazar mein kya hai

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

PRIVACY QUESTIONS? HUME POOCHIYE

Aapke sawaal ke liye support channels

Agar aap apni privacy ke barey mein poocho ya apna data dekhna chahte ho to hum yahan hain. Email, live chat ya app notification ke zariye hum 24 ghante mein jawaab dete hain.

Team online

Email Support

[email protected] par apne privacy ke barey mein sawaal likhen. Hum 12 ghanton mein jawaab bhejenge. Apna account ID zaroori bhijiye taake hum turant madad kar saken.

In-App Chat

cbtf7 app mein menu khol kar 'Account & Privacy' section mein jaye. Live chat par agent turant aapke sawal ka jawaab de sakta hai. Support team Urdu mein baat karta hai.

Account Settings

Apne phone par app khol kar Settings > Privacy mein jake dekh sakte ho ke aapka kaun sa data save hai. Data delete ya edit karne ke liye support se maang sakte ho.

AAPKA ETMAAD, HAMARA ZIMMEDARI

Hamara privacy practice kaisa banaya gaya hai

cbtf7 ne apni privacy policy local Pakistan qanoon aur international standards ke alaawa likhi hai. Jab aap JazzCash, Easypaisa, SadaPay ya Raast se paisa bhejte ho, to us payment provider ke encryption...

Encryption Standard

Sab deposits aur withdrawals 256-bit SSL encryption mein protected hain. Hamara app aapke password ko plaintext mein kabhi nahi rakta. Har login par new security token generate hota hai.

Data Retention

Account band karne ke baad aapki personal information 90 din mein delete kar di jati hai. Legal zarurat se pehle nahi. JazzCash, Easypaisa aur Raast records un providers ke paas rehte hain.

Third-Party Sharing

Hamara team aapka data marketing ke liye share nahi karta. Sirf payment verification aur fraud check ke liye bank aur payment providers ko access dete hain.

Audit Trail

Har login, deposit, withdrawal aur setting change ka record hamara server par likha jata hai. Aap apni Account History mein yeh log dekh sakte ho.

Pakistan Jurisdiction

cbtf7 Pakistan ke legal framework mein operate karta hai. Agar koi dispute ho to Pakistan ke court mein case ja sakta hai. Aapke haqq Pakistan ke law se protect hain.

Policy Updates

Jab hum privacy policy badlte hain, to email aur app notification se aapko inform karte hain. Naye rules lagu hone se pehle 14 din ka notice dete hain.

cbtf7 ka privacy approach kya special hai

Hamara privacy policy clear aur simple likha hai taake aap samajh saken. Hum long legal jumlon mein baatein nahi chhupate. JazzCash, Easypaisa, SadaPay aur Raast ke users ke...

No Data SellingHamara paise third-party advertisers ko nahi dete. Marketing ke liye aapka email ya phone number kisi ko nahi bhejte.
Transparent LoggingAap apni Account History mein dekh sakte ho ke kaun se device ne login kiya, konsi payment lagi aur kaun sa setting badla gaya.
Quick Data ExportAapke saare data ka PDF export karne ke liye email [email protected] ko likhen. Ek hafte mein file bhej denge.
Account DeletionAccount ko peele se delete karna chahte ho to Settings mein 'Close Account' option hai. Sab personal data 90 din mein remove ho jayegi.
Payment SecurityJazzCash, Easypaisa, SadaPay aur Raast ka apna encryption standard hai. Hamara app unka encryption repeat karta hai, double protection ke liye.
Local Phone SupportPakistan ke andrun aapko phone par callback service hai. App ke through appointment lo aur team call kar sakta hai.
Dispute ResolutionAgar privacy ke barey mein complaint ho to local ombudsman ke paas appeal kar sakte ho. cbtf7 us process mein cooperate karega.

Aapka account control aur transparency tools

cbtf7 app mein aapko aisi cheezen milti hain jo aapka privacy aapke haath mein rakhti hain. Settings mein aap dekh sakte ho ke konsa data save...

Session Management

Settings > Active Sessions mein jaye aur dekhen ke konsa phone ya computer login hai. Unknown device ko turant logout kar sakte ho.

Payment Link Control

Jab aap JazzCash ya Easypaisa se login karte ho, to us link ke permissions Settings mein visible hote hain. Permission revoke kar sakte ho.

Transaction History

Har deposit aur withdrawal ka detail dekh sakte ho — kaun sa payment method laga, kaunsi fee lagi, aur kaunti balance reh gai.

Two-Factor Authentication

Phone par OTP se login karna aap enable kar sakte ho. Account aur zyada surakshit hoga. SadaPay ya Raast mein bhi 2FA option hai.

Privacy Preferences

Settings > Privacy mein select kar sakte ho ke marketing email chahiye ya nahi. Push notifications on/off kar sakte ho.

Data Download Request

Account Settings se 'Download My Data' option select karein. Ek hafte mein aapko apne sare data ka CSV file mil jayega.

Privacy ke barey mein aapke sawalon ke jawab

Nahi. JazzCash aur Easypaisa dono apne encryption use karte hain. cbtf7 sirf transaction confirmation dekh sakta hai, aapka PIN ya complete account password kabhi nahi. Hum us data ko apne servers par plaintext mein nahi save karte.

Nahi. Tax aur legal razamandi ke liye hamara financial team ek copies 7 saalo tak rakhe hain. Lekin aapka personal naam, email aur phone number 90 din mein delete ho jayega. Historical transactions anon rahe ge.

Hamara app location access maange ge sirf agar aap approve kare. Location se hum check karte hain ke aap supported region mein ho. Permission off kar sakte ho Settings se. Location data encrypted rahe ga aur server par nahi likha jayega.

Hamara server firewall se protected hai aur daily backup liye jate hain. Passwords hashed hote hain (encrypted form mein save), plaintext mein nahi. Agar incident hote to 48 ghonton mein aapko email se notify karenge.

Nahi. Hamara app sirf recent transaction status dekh sakta hai — pending, confirmed ya failed. SadaPay aur Raast apne account history aapke paas secure rakhe ge. Hamara server mein woh details save nahi hoti.

Haan. Logout karte hi aapka session expire ho jata hai aur device ke cookie clear ho jate hain. Agar inactive rahte ho to 30 minutes ke baad automatic logout ho jayega.

Haan. Email aur app notification se notify karenge. Naye rules implement hone se pehle 14 din warning denge taake aap samajh saken aur decision le saken.